FAQs/Policies

1. Sets will ship out from our location in NYC between October 8 to October 11, 2024 so that they have ample time to arrive before Sukkot. This year the eve of the first day of Sukkot falls on the eve of Wednesday, Oct 16, 2024.

2. We've been in this business for 40 years! We love to provide our customers with the highest quality lulavim and esrogim at unbeatable prices!

3. All sets are certified 100% Kosher and Bilti Murkav (non-grafted) by Israeli Beit Din Tzedek.

4. We do not sell chinuch (training) sets. Only premium quality arba minim are sold here.

5. All sets are shipped 100% fresh, with the aravot (willow) and hadassim (myrtle) sealed in plastic. Shipping via UPS and USPS is not refrigerated, so the willow does sometimes wilt during transit, especially in hot weather. (This can be solved by selecting an overnight shipping option, but that is of course expensive.)

6. The etrogim and lulavim are imported from Israel.

7. There are discounts available for large orders, 20 sets and more. We make a small margin on each set because they are very high quality and very much worth their purchase price.

8. We ship only to locations in the USA and its territories.

9. No returns are allowed, as this is a perishable product.

Shana Tovah to you and your family!